Customised property services with affordable fees
You’re thinking of selling your property (flat, house, villa, etc.) and with this there comes a choice: which estate agent should I choose? Do I list my property with the biggest estate agent or do I opt for a boutique one? It’s an important decision. Here are the chief reasons why using our boutique estate agent is the right choice:
Quality v. quantity
The successful sale of your property is everything that matters to us. In order to guarantee it, we manage the sale of a maximum of three at a time.
Managing the sale of a maximum of three properties at a time brings you many benefits. Traditional estate agents have tens and sometimes hundreds of properties for sale at a time. Their goal is to sell a certain number of properties each month, but not specifically yours.
We devote all our efforts to selling YOUR property. Selling your property is our only priority. Instead of focusing on the number of homes we sell, we concentrate on providing an individualised customer service.
Some traditional estate agents are afraid of international customers. Their agents don’t always speak foreign languages, they aren’t at ease when dealing with different cultures and they don’t fully understand the administrative, contractual and legal procedures involved when the seller and/or buyer is a non-resident.
At Dupont Estate we welcome both local and international sellers and buyers. We speak Spanish, English and French fluently and we love dealing with different cultures and mastering the buying procedures a non-resident has to go through when purchasing a property in Spain.
This is particularly important if your property is likely to be purchased by a foreigner.
A culture focused on customer service
Boutique estate agents are extremely specialised businesses with a culture centred on customer service and professionalism. Unlike large estate agents, our primary goal is not to build a business empire or to sell franchises but to ensure that our customers prosper through the sale of their properties.
We know that your opinion has a more significant impact on us than on a large estate agent. We must perform consistently excellent work to maintain our reputation. For this reason, we have to care more about your rights and strive to achieve your full satisfaction.
Innovation and customisation happen more quickly
Agencies of all sizes now have the same degree of access to property intelligence, data and technology. But boutique firms are able to specialise the marketing of your property even more than larger firms and can do so much more quickly.
At Dupont Estate online and offline property marketing forms part of our DNA. Most of it is in-house so that you won’t need to wait for weeks before your home is represented in the marketplace and responses to any issues that may arise will be much more rapid.
Your transaction is always performed with the same agent
Large estate agents have more red tape, company regulations and separations of duties that restrict the ability of their agents to be quick and innovative. A boutique firm offers instant communication with the company owner, thus allowing for quick and cutting-edge customisation in the selling of a home.
Constantly focusing on customer satisfaction, our agent will oversee your transaction from beginning to end. No call centre to go through and no paperwork or important information to be lost in the process so that you can be sure that you’ll be well-represented throughout the entire process.
Accuracy, transparency and honesty
No one is infallible, but we’ll never generate false expectations about the price or the time of sale of your home. We’ll always tell you the truth, even if it hurts, providing information to justify it. We guarantee that we’ll always prioritise your interests, not our sales figures.
You’ll always be fully informed and we’ll do everything in our hands to make the process of selling your home a pleasant and beneficial experience for you. We’ll provide you with expert, comprehensive and sympathetic accompaniment throughout the sales process to ensure that everything runs smoothly.
This is why we support and subscribe to the Code of Ethics for estate agents in Catalonia.
It surprises many people to learn that a boutique estate agent won’t cost you a penny more and you’ll receive a great service. In fact, because we don’t have to spend any money on flashy and expensive street-level offices, fancy software for franchises and employees or costly marketing campaigns to engage property owners, we can offer you affordable fees.
Depending on the expected sale price of your property and the municipality your home is located in, our fees range from 3% to 5%, not including VAT.
Boutique estate agents have historically outperformed large estate agents. They have smaller clienteles, but make up for this by guaranteeing a higher success rate and an impeccable service. Over 50% of all property transactions involve an independent estate agent.
With this level of record of success and customer service, why wouldn’t you want to let us help you?